Shipping Policy

🚚 Shipping Policy – Flexvia

At Flexvia, we are committed to providing you with a seamless and secure shopping experience. Below you will find all the details regarding our shipping processes, timeframes, coverage, and guarantees.

📦 Shipping Information

  • Shipping Method: Standard Shipping with tracking

  • Shipping Fee: FREE on all orders, no minimum purchase required

  • Shipping From: United States (Domestic warehouse)

  • Delivery Window: Estimated delivery between July 26 – August 1 (depending on your location and processing time)

  • Processing Time: Orders are processed and shipped within 1–3 business days after payment confirmation

  • Shipping Carriers: USPS, FedEx, UPS, or similar depending on availability and destination

🌍 Where We Ship

We currently ship to the United States. International shipping may be available in the near future — stay tuned!

⏱️ Estimated Delivery Time

Destination Processing Time Shipping Time Total Time
United States 1–3 business days 5–8 business days 6–11 business days

Note: Delays may occur due to weather, holidays, or carrier issues. You will be notified by email if we experience any delays.

💰 Delivery Guarantee & Compensation

We value your trust, so we offer the following guarantees:

  • ✅ $1.00 Coupon if your order is delayed beyond expected timeframe

  • 📦 Full Refund if your package is lost in transit

  • 🔄 Free Replacement or Full Refund if your item is damaged during delivery

  • ⏳ Full Refund if your order does not arrive within 15 days of shipping confirmation

🔁 Returns & Refund Policy

  • 📆 90-Day Free Returns – you may return any item within 90 days of receiving it

  • 🛍️ Items must be unused, undamaged, and in the original packaging

  • ✉️ Contact us at support@flexvia.store to initiate a return or request assistance

  • 💳 Refunds will be processed to your original payment method within 3–7 business days after inspection

🔐 Secure Delivery & Customer Data

  • 🔒 All orders come with tracking information

  • 📦 Discreet and secure packaging

  • 🔐 Safe Payments – we use encrypted payment gateways (e.g., PayPal, Stripe)

  • 🛡️ Your personal information is never shared with third parties without your consent

📞 Need Help?

We’re here to help you at every step. If you have any questions about your shipment:

  • 📧 Email us: support@flexvia.store

  • 📅 Support hours: Monday–Saturday, 9 AM – 6 PM (EST)

  • 💬 We aim to reply within 48 hours